Monday, November 25, 2019

Meanings of Quality

Quality has variety of meanings.
  • Fitness for purpose : The component is said to posses of good quality if it works well in the equipment for which it is meant quality is thus called fitness for use or purpose. 
  • Grade : Quality is a distinguishing feature or grade of the product in appearance, performance, taste, life, releability and mentainability etc. This is generally called a quality characterstics. 
  • Customer satisfaction : Quality is a measure of fulfilment of the promises made to the customer. 

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